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In January 2013, Mid Atlantic Aviation was also located at the airport, as well as Epix Aviation. We were not given option to get off the plane nor given any compensation or good will gesture like a 25 Voucher etc. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58309796', '');}, 'log_autolink_impression');Cancun all the time.yea they always will seat one child with one parentno worries! He was in the hospital/rehab for 45 days and doctor said he will not be able to travel in Sept. Funjet refused to refund me. Flight was fast and we were home before we knew it. Then they took forever once they started. Obviously, I like the newer planes and hope that the fleet will eventually be replaced entirely. On time. It was packed and not everyone had masks. Suitcase arrived as well. American Eagle service at the airport is currently operated with Canadair CRJ-700 and Embraer ERJ-145 regional jets on behalf of American Airlines via a code sharing agreement. Seats were comfortable enough. ", "Easy and painless. We have long been loyal to kayak feeling it provides the best breadth of options and good pricing. You must have your printed boarding pass in hand and have any baggage checked in by the following cutoff times: These times arevery importantif you want to make your flight. When the original control tower was shut down in July 2007 with the opening of the 147ft (45m) tall new tower, it had been the oldest operating control tower on the east coast, in continuous service for 55 years. Then by that time it was too late to try to get a seat with my wife who is very afraid to fly. Funjet has been in the vacation business a long time. ", "First Allegiant flight, so I did not realize the 40 lb bag limit. WARNING. Booked an all-inclusive vacation with Funjet to Cabo Mexico out of STL with travel insurance thru TripMate. You will be able to quickly view your itinerary, purchase carry-on bags, upgrade your seating, check bags, and print your boarding pass. Glad there are cut-rate airlines out there as an option, but I won't be flying them any more than necessary. We have followed up with our team! At 6'3", I was very grateful for the ask. I arrived 40 minutes before take off an they refused to let me on then did absolutely to help me when I spoke to customer service. Everything else was good. It will put you close, but tickets may be more expensive than flying to Washington Dulles International Airport. Purchase your carry-on before hand - you'll save and skip the check-in line! I can imagine how uncomfortable larger people were. ", "Ticket prices are always the best. Not to exceed 62 linear inches (L+W+D) or weigh more than 40 lbs. While reasonable effort has been made to ensure the accuracy of the information on this website, Funjet Vacations does not assume responsibility for any errors or omissions. It has been a nightmare to try to get my money back. Lomas Travel is their transfer service and they were polite and ON TIME. The only other available boarding status information was presented on the screens stationed near the gate and indicated PREMIUM the entire time during our boarding process and was never updated. Enjoy unlimited savings all year with the Discount Den! My over 50 ears cant make it out. Additionally, in 2011 Tidewater Flight Center opened a second location at the airport, providing flight instruction from the original terminal building. I was trying to read and would have preferred that it was dark. LIke I said, my kids have been seated without me, but they travel good, so not a big deal for us. Get your preference of stretch, aisle or window, Choose to sit near the front, bathroom, or exit. We were saddled with one more delay after the flight left the gate and taxied briefly down the runway and then sat there for almost an hour. Well start sending you the news you need delivered straight to you. ", "The entire crew we're so accommodating and Robin was hilarious, made the hassle of traveling enjoyable and entertaining. All you need to bring is your confirmation code, confirmation email, credit card and ID, or passport. Its cheaper to you to allow people to check themselves in online than make people check in at the desk that was woefully understaffed. Love Sun Country! Beloved for its crystal-clear blue waters, gorgeous stretches of white sand beaches and abundance of diverse wildlife, the Caribbean is an unmissable destination for travelers of all ages. the plane was delayed for a repair and we had to sit on the plane for two hours before we took off. Would be nice to get something complimentary for all the wasted time. ", "This the 2nd time I've flown from Punta Gorda to Indy in the last month and both times the departures were delayed because of mechanical issues. It is a subsidiary of IndiGo Partners, which also controls JetSMART, Volaris, and Wizz Air. When are guys going and are you flying out of STL or Kansas City? Both runways were extended to their current lengths of 6526 feet (1989 m) Runway 220, and 8003 feet (2439 m) Runway 725. Frontier remains committed to ensuring that the Sky is for Everyone. To start, simply enter your confirmation code, scan your confirmation, or swipe your credit card, ID, or passport. Therefore, I sat in the "priority" boarding area. I would give them zero stars if possible. ", "Delays. We were given water but not offered anything else. That success was repeated in 1986.[17]. I had very little room left for me. The turbulence was scary and the noise made me put on headphones to sleep. Also, crew member on departure from Fwb was a real sweetheart. ", "If you can get it he people at the desk to stop making announcements while there are announcements being made over the airport PA system that would be great. Re-orient all staff in proper boarding process and utilizing all available resources properly to provide clear and intelligible (not speeding) overhead audio messaging and current boarding status prompts on displays. ", "No food is served and the food for purchase is awful", "I had to reschedule my flight - I felt they took advantage of me when they calculated the fare -", "Rudeness for the crew and the agent at the desktop. At this point anybody could do her job", "The boarding was quick and efficient, the plane was really clean. Flew with Delta on the way up. ;)", "Friendly staff and crew. I was in the middle seat between two large men breathing down on me while they slept. Good thing you can bring your own. Both my wife and I could not access internet. No extra fee for online check-in. I enjoyed the food options! Dear pocket back was falling off and my tray table was cracked and leaned towards one direction. Hundred percent a company all about customer service", "Jetblue is just amazing, lots of smiles, tv, free fast WiFi , free snacks and drinks ! Our seating on board the aircraft was thankfully good which is why I rated Comfort as Okay. ", "Changing my flight , with out notice or short notice.. ", "Check in crew at BOS was great - this team of folks is not on the rating, but wanted to call out that they were very friendly and helpful, one kind lady walking me thru the bag tag printing process when I hadnt realized I needed to do that. They harmed me $200 and gave me vouchers. Best part - the "credit" expires in 1 year! It was a horrible experience. Very uncomfortable seats, hot air little ac, very poor experience with Jet Blue. ", "If you dont have TSA precheck.get itlifesaver", "Allegiant plays games with seating to try to milk more money from passengers. In 1951 the passenger terminal was damaged by a fire. ", "Friendly staff. ", "Boarded quickly and the service was good. powered by PRATT & WHITNEY GTF TM ENGINES. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. ", "Every time my flight is always late and I usually have my family with me. [18] In the fall of 1989, Emerald Air was operating Douglas DC-9-10 jets nonstop from Orlando twice a week. I feel like the crew is kind and helpful. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travelers know whether to wait or book now. PHF covers 1,800 acres (728 ha).[1]. If you are not at the gate by this time, your reservation may be cancelled and you may lose your seats on the plane. Re: Frontier charter through Funjet-seating for family? I would arrive at least 3 hours prior if you want seats together. ", "Great service. Imagine what your company could gain by being good. 60 minutes (international flights) NOTE: Mobile and Web check-in ends 60 minutes prior to departure. ", "Smooth boarding process. ", "The entertainment screen was distracting. A representative came in and rudely ejected us from the area. Flight left on time and landed early. [13], The turnaround began with the hiring of Charles J. Blankenship as executive director in 1984. Why would I pay for travel insurance just to receive a credit, that makes zero sense. more, You seem to have JavaScript disabled. It was a nightmare. Frontier Airlines recently introduced the option to purchase Airport Agent Assistance for scheduled air and Exclusive Nonstop Vacation Flight passengers who prefer assistance at the airport for things like checking in, printing boarding passes, or having their checked bags manually tagged where self-tagging is available. This change would not take place until ten years later. About Us; Careers; News Room; Investor Relations; Destinations; Travel Agents My only on time flight this year has been with Delta. A flight to Norfolk International Airport will put you minutes away from the most famous beach in the state, Virginia Beach. I have to take responsibility for keep trying. I have contacted an attorney. If so I would do that. ", "The seats are too narrow with little leg room. I was trying to sleep and was NOT pleased. I was happy to hear of charging stations, alas, i wasnt sitting in one of those seats with that option. I got Covid and I was unable to attend the wedding. ", "The flight attendant checking peoples bags and boarding passes at the gate was not friendly. I didnt want to bother anyone to ask how to shut it off so I just put up with it. ", "Can't blame Allegiant for a noisy child, but there was a child across the aisle from me who shrieked and talked loudly THE WHOLE FLIGHT. ", "Had not traveled on Sun Country before this trip. I paid an extra $150 for travel insurance, however they are telling me that it is only to receive a "credit." By registering with Funjet Vacations, you will receive weekly e-mails that will keep you updated on new specials and hot deals. Just be prepared and knowledgeable about this airline and other budget airlines and you will be satisfied. No vouchers offered + no free anything offered = Bad customer service model. Thats not discrimination thats logical. 2 hours before the flightArrive at the airport, 60 minutes before the flightBe checked in with boarding pass, 30 minutes before the flight Be at your gate. ", "They wouldn't let me on the plane. One more benefit of booking with a travel advisor: New low deposits on bulk fares with eight major airlines. Even though I had carry on, they checked it and this made me waste my time at baggage claim rather than gate checking. ", "The seating is terrible. ", "Well, you could have felt that when there is an unprecedented pandemic illness and federal guidance against travel that you don't doubly penalize customers who (1) cannot travel due to the extraordinary public health crisis of COVID 19 and, (2) are devastated that he cannot celebrate his best friend's 40th birthday despite being the thing he looked forward to for months and would love to use a travel voucher in the future when this whole thing eventually blows over. We value your privacy. When we finally landed. It seems that checking on that stuff was not part of their routine. Once it landed in Orlando the airplane traveled around the entire airport .. Or will it be a problem? I canceled my trip to Jamaica, and they tried to keep my money. I won a $50 Delta gift certificate! Even if we beg them as we were going to Paris to spend Xmas with our family. ", "On time service, decent plane with good crew", "Provide entertainment on board. ", "Flight was delayed by almost an hour Because all flights were delayed, the waiting area was crowded. Have to pay $45 for a carry-on bag. Checked Bags We'll carry it for you. 2. or should we paid the extra of $307 with United. 1-888-558-6654 Frequently Asked Questions You can call us any day of the week! ", "It would be nice to be able to recline the seat, and if at least water was served (even if snacks and other drinks cost money). They assisted with filling out claim forms and took the name of our resort and a phone number. Today I want to dig deeper in the airline and explain Frontier Airlines fare classes and the benefits to each class. ", "Nothing! All passengers are required to have the proper documentation to leave, enter and re-enter the country. Would like to be able to watch something", "The boarding wasnt smooth, there were 3 women at the podium listing zones and it was very mumbled and low, quite hard to hear despite the small area dedicated to Allegiant passengers. If you have a group of 10 or more guests, please contact 844-986-1097 Monday-Friday between 9AM and 7PM EST. Was great in terms of flight time. You can easily stay updated by checking the flight monitors at the airport and by checking your Flight Status. According to the Official Airline Guide, four airlines were serving the airport in early 1976 with nonstop or direct, no change of plane flights including Allegheny with McDonnell Douglas DC-9-30 jets from Boston, Hartford, Philadelphia and Providence; National with Boeing 727-100 and Boeing 727-200 jets from New York JFK Airport, Washington DC National Airport and nearby Norfolk; Piedmont with NAMC YS-11 turboprops from Atlanta, Columbus, OH, Florence, SC, New Bern, NC, Norfolk, Parkersburg, WV, Richmond, VA, Roanoke, VA and Washington DC National Airport; and United with Boeing 727-100 and Boeing 737-200 jets from Atlanta, Chicago O'Hare Airport, Moline, IL and Washington DC National Airport. We didnt find out a reason till we took off. Forced to check carry on because of a pocket in the front when other passengers were allowed to bring actual suitcases which were taken right before boarding. I'm confused about how they can give you a travel credit but will not allow you to use it. The cheapest ticket to Virginia from the United States found in the last 72 hours was $22 one-way, and $74 round-trip. I like a good fare, but selling a can of Coke on the flight for $2 seems a bit extreme. Flight attendants were miserable. ", "Booked flight with my sister 6 months before departure, paid for both tickets at the same time to find out seat assignment not together. that could be understable only if ticket is purchased at the last minute, but that was not applicable to our situation.. we could not switch seats during flight", "My TV screen stopped working mid-flight, and the crew was indifferent - tried to reset it, it didn't help, but they didn't check back. - Newport News Williamsburg International Airport", "Newport News Makes Headlines With New Concourse & Runway Rehab by Rebecca Kanable (: May-June, 2010)", "Norfolk airport adding nonstop flights to Denver this year", "Frontier to drop service to Newport News-Williamsburg airport", "Elite Airways still plans on flights from Newport News, but no timeline", "Delta Suspends Operations at Newport News/Williamsburg", "Avelo Airlines bringing two Florida routes to Newport News airport starting at $29", "Avelo Airlines to End Service at Newport News/Williamsburg Airport", "PHF Newport News/ Williamsburg Intl Airport (PHF/KPHF)", "Welcome to FlyPHF - Ground Transport! Greeted us, helps us and made the initial part of the trip so easy! Also, at the bottom of the reservation it said I would have to pay an additional $248 per room in fees to the hotel. It has now been almost 4 months and I have been dealing with FunJet, TripMate and Viva Aerobus (who has an F rating with the BBB). We just sat there", "New plane, very comfortable. ", "Too many passengers, crazy lines and the food not great. The PAC renamed the facility Newport News/Williamsburg International Airport in September 1990. We ended up renting a car and driving from jfk to Boston, getting home 23 hours after our journey had started, stressed, beyond exhausted and now have to return the rental car. ", "I didn't go with AA, I was rebooked with Jet blue but AA would have been just fine", "LATAM had a 12 hour delay which caused me to miss two flights. For a tropical family escape, the West Indies is always a fan favorite. National Airlines arrived at PHF in 1955 and by 1964 was operating all of its flights from the airport with Lockheed L-188 Electra turboprops with service to Washington DC National Airport, New York JFK Airport, New York Newark Airport, Baltimore, Philadelphia and nearby Norfolk. This airline has been moved to the bottom of my list. I guess we just show up 2 1/2 hours prior to departure and check-in there? It's not realistic to expect customers to stay loyal to an airline that prices them out. Airport: Print your boarding pass at the airport at one of the self-service kiosks, or at the check-in counter. so when I went to book a trip only a month after the credits expired, I wasnt able to. Included with purchase of the WORKS!. Deposits on AeroMexico, American Airlines, Alaska Airlines, Copa Airlines, Delta Air Lines, Sun Country Airlines, United Airlines and Bahamas Air are now as low as $250 per person on bulk fares to Mexico, Caribbean, or Central America with Apple Vacations, Funjet . ", "The lady at arrivals remembered me and my infant daughter. The entertainment was mediocre. I bought my ticket from this agent I so called (friend). - pay for bags in advance, Try to weigh your checked bags before the airport, Bring snacks or drink on flight - otherwise you have to pay for it. ", "Cabin temperature was too warm for the entire flight, I asked the flight attendant to adjust the temperature lower. ", "American is the worst. ", "Plane was old and uncomfortable. They owe us money because we couldnt get on our flight so we had to go out later on a different airline. Fare was $111 compared to around $375 to Orlando. This is totally unacceptable and explains why the reviews and ratings for these companies are so low. Confirm policies on booking site. Frontier is the official nonstop flights for Funjet, Apple and Cheapcaribbean. Initially, they said yes but every other contact since has been no. A frustrating experience. Was smooth flight in terms of turbulence. In February 2023, Avelo Airlines announced it would be ending its service at the airport starting April 16, 2023. I have had my 5 and 7 year olds split from us for a 24 hour (ta && ta.queueForLoad ? Seating in immediate gate area was not comfortable. Even though The flight was delayed by 30 minutes we were only 15 minutes later into the terminal", "The flight was delayed by 30 minutes but we were only 15 minutes later into the terminal", "All went well. Hi Mary! The package included a direct chartered flight on Viva Aerobus. Is there an option to prepay for seats? Its location on this page may change next time you visit. Getting used to this on most airlines these days. The woman who booked it told me there was limited recline, THERE WAS NO RECLINE, and she left out there is no window even though she asked me if I wanted window or isle and I chose window. I felt like I was in a closet. The seats were so small and tight and then we had to get off the plane and take all of our belongings and waited another 3 hours to get back on the plane after they had told us something was wrong with the plane. Searches for flights to Roanoke (9%), to Newport News (4%) and to Lynchburg (2%) are also popular. If no one else can do it prior either, you have good chances. WE'VE GONE MOBILE. Especially when the person chosen to speak has a heavy accent and its competing with other announcements. ", "2.00 for water! Staff was courteous and the food was fine. When the plane was delayed going out of SFO, they didn't say anything until 30 mins after we were supposed to fly out. ", "Plane was virtually empty and it was a pleasure to have a whole row to myself! Remember, your gate assignment and departure time could change due to operational requirements. Be sure to check-in online so you can get: You're on the fast track! ", "The plane crew were great but the check-in crew were not professional. Won't do that again. Shuttle and limousine companies also service the airport through pre-arranged appointments. Completely satisfied with my flight. Prices are higher at check-in and at the airport. By the time we got through security and to the gate the flight was now delayed over 4 hours. [23][24], Beginning May 13, 2011, Frontier flights were operated with 162-seat Airbus A320s; as of September 12, 2011, Frontier was operating seasonal service. Antiquated bins and electronics. If you don't check-in online, you have two other check-in options: If you didnt check in online, you can still save yourself some time by using the automated kiosks at the airport. Delta has announced no plans to restore the flights. Flight was on-time. Learn More Also, it is very consistent every time I fly them. ", "The women at the podium listing flights could have been friendlier and more customer service oriented there was a lot of mumbling into the speaker for boarding and the person kept giggling into the mic. On-time with quick and efficient boarding process. Two airports will put you close to the ocean, so that you can get started on your relaxing beach trip. Booked an all-inclusive vacation with Funjet to Cabo Mexico out of STL with travel insurance thru TripMate. ", "Literally had to pay for every little thing that is usually included in other airline tickets. ", "Terrible online check in process 10 hour delay! Might be platform thing as we have Apple devices; woman next to us seemed to have nomorobkem with PC. Enjoy reading our tips and recommendations. I booked a trip and spent over $3k on it through a travel agent and ended up having to cancel due to Covid. ", "The flight was delayed at take off and at deplaning and we were never told why or even that we were delayed. Richmond Raceway is a short distance from the Richmond airport. The most popular route is New York LaGuardia to Richmond Byrd Intl and the cheapest round-trip airline ticket found on this route in the last 72 hours was $185. I really thought the staff/crew were great. Then my bag did not show up. At the time, the Commission members represented the cities of Newport News, Hampton, and Williamsburg, as well as James City County and York County. I went on Booking.com and found the price much cheaper and then I called the hotel to confirm. Don't forget! ", "Flight itself was low in cost. ", "No Wi-Fi for whole flight. ", "We had kids wound up from Disney and caused all kinds of problems. Newport News/Williamsburg International Airport, Feb. 1, 1976 Official Airline Guide (OAG), North American Edition, Newport News flight schedules. When the toilet paper ran out, I finally informed the attendant and they fixed everything. Intercom messages sounded like an annoyed demand because we were bad passengers not an announcement simply alerting us of the seatbelt sign being turned on again", "Made it to my destination 2 hours later. There are a few things you should know. Also the SiriusXM sound was of extremely poor quality. ", "Even though its economy- it feels like the seats have gotten even smaller! ", "Got put on standby despite having purchased my ticket over 1 month in advance", "The flight attendant was completely rude to me when I was getting a pacifier for my baby out of my luggage during boarding and all of the captains announcements were garbled, rapid and unable to understand. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-58300338', '');}, 'log_autolink_impression');flight reservation numbers for us so I cannot prepay for seats. ", "Very poor communication with multiple delays. Staff was nice and accommodating. The plane was late and they didn't provide an ETAon both flights. [28]. Based on KAYAK flight searches, the most popular destination is Norfolk (41% of total searches to Virginia). Thanks so much! The captain had good communication with the passengers to keep us informed. ", "Quick and easy boarding and departing. More information on bags.NOTE: Bagmust be no larger than 14X18x8 and fit under the seat in front of you. Original: We were set to go to Destin Sept 12-16 but my husband had a heart attack with major complications. There is still a lump of money that they made me pay that is unaccounted for, and they refuse to give me detailed receipts of everything. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The most popular route is New York - Richmond with an average flight time of 1h 27m.