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Use our Services for any illegal or unauthorized purpose, or engage in, encourage, or promote any activity that violates these Terms. I dont really wanna refund cause i need the $ but what should i do here. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. If you purchased an item on Grailed, but the transaction for whatever reason went sour, heres how you can secure your money back. grailed buyer wants refund. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. To do so, go to your account settings and select the Cancel Offer button next to the offer in question. What if the return policy is expensive or just a hassle? Please contact us at [emailprotected] with your order number and a description of the problem. Seller Commission and Payment Processing Fees. Whether or not it is a scam, I am afraid of PayPal refunding him and then not getting my product back. If you received the payment via PayPal, you can also refund your buyer through PayPal directly, by following the steps below. For a summary of the offer and purchase process, including details about what makes offers binding please visit the, Details about when a buyer is obligated to transfer funds can be found in the, More info on shipping timelines can be found. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. 14. Grailed will determine in its sole discretion whether to issue Seller a credit after an investigation. I don't wanna be an asshole, but it was a binding offer so he was aware of buying it and now he is asking me for a refund, i would ship it anyway but im affraid of his negative feedback. After that, arbitration is a more informal way to resolve our disagreements than a lawsuit in court. Review the information and click Issue Refund. Click the transaction you want to refund and then click Refund this paymen t. For 'Refund amount', enter the amount you want to refund, (you may have the option to refund a partial amount of the payment) and click Continue. Although we may choose in our sole discretion to intervene or attempt to resolve a dispute between you and other Grailed users, you agree that we have no obligation to do so and that all transactions are ultimately solely between you and the applicable Grailed users. It comes from the term "grail," which means an article of fashion that is rare and has gone up in monetary value. Sellers must pay Grailed a commission on the total transaction amount received by a Seller (including VAT, if any, and shipping costs) in respect of any sale of a Product through the Services. Further, if any part of this Section 20 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 20 will be enforceable. Find the sale in your recent activity and click on the 'Payment from' transaction. 18 Best Places To Sell Designer Shoes (Online and Near You) If the Product you receive is not as described on the Services, then you may request a return by first contacting the applicable Seller in accordance with their return policy. We wanted to provide a more personal view into Grailed as a company and who is behind the Marc Dutton Tahun Yang lalu. If we need any information from you to file our taxes, you agree to give it to us. Scroll down on the transaction details page to view the following: 4. If you choose not to refund a buyer, be sure to communicate this to them in a clear and concise manner to avoid any misunderstandings. Binding Offers - Binding offers means that a buyer is . Promotions. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The pros of Grailed: Individual User Indemnity. It can take up to 10 business days for a refund to appear on your credit card statement. Grailed will then investigate the claim and issue a refund if the claim is found to be valid. The e-commerce platform specializes in offering high-end second-hand clothing exclusively for men. I am from the US and a buyer from Canada is requesting a refund for a beanie because he claims that the material and sizing are different than what he had previously owned. Grailed is one of the largest online marketplaces for brand new and used clothing pieces that are curated to tailor men's styles and preferences. Off-Site Activity. If the Seller's claim is eligible, Grailed will reimburse the Seller the amount that the applicable Buyer was able to recover through the applicable Payment Processor. Enforcement of this Section is solely at Grailed's discretion. If you have any questions, please contact, We respect copyright. however it is entirely up to your discretion, and are in full control to refund the buyer if you choose to and feel more comfortable doing so. . Finally, you can contact the seller directly and ask any questions you may have. Modifications to Arbitration and Class Action Waiver. For payments completed through means other than a Seller PayPal account, Grailed will refund the Buyer and then the Seller must reimburse Grailed. Shipping. Buyers can buy Products from you immediately at the listed price. Is Grailed authenticity legit? If you paid for something with PayPal and it didnt arrive, is different than expected, or you feel the seller ripped you off, you can start a dispute in the Resolution Center to get your money back. Review your information to make sure you entered the correct refund amount and click Issue Refund. This post may contain affiliate links, which means we may receive a commission if you purchase through our links. Binding Purchase. Product Listing Disclaimers. Grailed offers a money-back guarantee for all items that are not as described in the listing. All sales on Grailed are final. Click I want to receive a refund. You will encounter one of the four possible descriptions referring to your refund: Of course, you can always get in touch with PayPals customer service and check with a representative about your moneys whereabouts. ! Although the process is more informal, arbitrators can award the same damages and relief that a court can award. The bank is currently processing your refund, You can expect this process to take three to five business days, Your money should already be in your PayPal balance or in your bank account, Your refund is sent, but the bank hasnt yet cleared the payment, You can expect this to take another three to five business days, You can expect to wait for another three to five business days until the money shows up in your account, Of course, you can always get in touch with. Just another site grailed buyer wants refund Dawkins graduated with a MBA in 2015. If the seller doesnt resolve your problem, you can escalate the dispute to a claim. Seller hereby agrees to such automatic debiting. For any arbitration initiated by Grailed, Grailed will pay all JAMS fees and costs. Complaints, questions, and claims related to a Product should be directed to the applicable Seller. Please reach out to the applicable payment processor with questions, concerns, or support issues. As such, we each independently determine the purposes and means of processing Buyer data and therefore are not responsible for your use of Buyer data. For example, if an item is listed for a much lower price than it would be normally, it is likely a fake. Reddit and its partners use cookies and similar technologies to provide you with a better experience. What is a Binding Offer? Grailed will review your request and may issue a refund if they determine that you are eligible. Why Is Razer Stock So Cheap? The more documentation you have, the better your chances of winning your PayPal claim. If a Seller agrees to reimburse or refund payment to Buyer, Seller must do so through their PayPal account for transactions completed through PayPal. You may submit an offer to buy Products included in a Product Listing through the Services. If the listing includes photos that look like they were taken from a website or catalog, it is also likely a fake. Seller Initiated Refunds. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, GRAILED MAKES NO WARRANTY THAT (A) YOU WILL BE ABLE TO SELL OR PURCHASE ANY PRODUCTS THROUGH THE SERVICES OR THAT THE SERVICES WILL OTHERWISE MEET YOUR REQUIREMENTS, (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (C) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS. On occasion, Grailed may (in its sole discretion) aggregate Seller discounts and promote them through our websites, apps, and emails. and let us help you save your precious time, money, and effort. Engage in any harassing, threatening, intimidating, predatory or stalking conduct; Use or attempt to use another user's account without authorization from that user and. I told them i will ship it out anyway because this is a BINDING offer that they made and i do not want any negative feedback or anything, and because i am contractually obligated to ship it out. grailed buyer wants refund. We do however collect taxes that we are required by law to collect. Returns may only be eligible if the seller's description inaccurately described the item in terms of authenticity, color, condition, fabric, and measurement. For E.U. Shipping 20. All that matters is that you have a US-based address. We and our partners use cookies to Store and/or access information on a device. I have personally come across a few listings for items that were clearly fake. Grailed is not involved with, nor provides a warranty for, any transaction between Buyer and Seller, nor has title to any Products. We do our best to encourage sellers to follow our listing guidelines, but not everyone follows them. Can You Get a Refund on Grailed? or another jurisdiction that does not allow automatically binding transactions. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Buyer Data. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. Eligible Sellers may use our "Grailed Labels" service to select a shipping rate, download a shipping label, and track their package; see here for more details and applicable terms. PayPal claims can take up to 45 days to resolve, and you will want to have all of your documentation in order before you file. In addition, Grailed takes measures to protect its users, such as verifying the authenticity of all items listed for sale and offering buyer protection. Razer Inc. is a gaming hardware manufacturing company with a focus on personal computers and accessories for gamers. Consumers complaining about Grailed most frequently mention customer service and buyer protection problems.Grailed ranks 33rd among Used Clothing sites. Except for small claims disputes in which you or Grailed seeks to bring an individual action in small claims court located in the county of your billing address or disputes in which you or Grailed seeks injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property, YOU AND GRAILED WAIVE YOUR RIGHTS TO A JURY TRIAL AND TO HAVE ANY OTHER DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES, INCLUDING CLAIMS RELATED TO PRIVACY AND DATA SECURITY, (COLLECTIVELY, "DISPUTES") RESOLVED IN COURT. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Grailed will determine in its sole discretion whether to refund a purchase under the Purchase Protection after an investigation. If a Seller does not initiate shipment within seven (7) calendar days, the transaction will be automatically canceled, and the Buyer will be refunded for the applicable Product. Because Grailed uses PayPal as the payment method to process transactions, you can request your money back by raising a claim on PayPal. Grailed is the place to go if you're looking to rid your closet of trendier pieces. If you receive an offer, you can accept, counter, or decline that offer. Users Outside of the U.S. Alternatively, Buyers can negotiate the price of a Product with you. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The first is to check the sellers feedback score. We ask that you read these sections especially carefully to understand what rights you are giving up and what to do if this does not apply to you (hi E.U.