There are several restaurants and none disappoint. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Other than having disposable mask included in the room, nothing has changed. It has been a pleasure hosting you and we look forward to seeing you back soon. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. This wine tastes bad. The resort has a couple of adult only pools and a beach area which made the experience amazing. Excellence Riviera Cancun: Top Notch. The resort is beautiful. Q. No sign of any Mexican Food like you would expect to be available? Room: We have done all level of rooms in the past and there is not a bad room in the resort. You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. Taxes and fees that are shown are estimates only. Excellence Riviera Cancun - The Excellence Collection Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. There is a lot to be seen in this area of the world. Excellence Club benefits: Federal 307 Chet-Pto. COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. We felt extremely safe in today's COVID climate.Beauty. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. We actually never ran out of anything. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. more. Also a side note - beds and pillows very uncomfortable. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. This expert agency provides consulting, auditing, and training in the most exacting health standards throughout all hotel departments. We worked out our new flights and needed to change our airport transfer. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. Excellence Riviera Cancun - Riviera Maya | Transat So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. If youre into premium spirits and liquors and plan on drinking a lot of these then the Excellence club might be worth it. Is Cancun Safe for American Tourists in 2023? - Passports and Grub This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. Wish I knew these three things before we went.Have fun! Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. setting in the Riviera Maya, set along Mexico's Caribbean coast. Its worth it to avoid stairs and ease of pool access during the day. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. Please be aware there is an extra cost for this service. Excellence Riviera Cancun - Adults Only All Inclusive - hotwire.com Luxury Adults Only. #1 of 10 all-inclusives in Puerto Morelos. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. He had a cooler of snacks, soda, and beer that made the quick drive even that much more relaxing. Ensuring proper protocols are in place. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. The entire staff at the resort wore masks the entire time. The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. We were lucky to get one for the end of the week. The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. Brands such as Grey Goose, Johnny Walker Black are available. Entertainment and hospitality went above and beyond. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Everyone is expected to use their phone with a downloaded app to see the menus. Airport - Arrival was quick and easy. Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Claim your listing for free to respond to reviews, update your profile and much more. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. Located in the Riviera Maya region of Cancun. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. COVID Safety: We are vaccinated, so felt safe traveling. Which languages are spoken by the staff at Excellence Riviera Cancun? New Health & Safety Protocols; The Excellence Collection. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. It is just a slight reduction that you wouldn't notice if you haven't been there before. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. The grounds are gorgeous. The destination is home to luxury resorts, two of which are Excellence Playa Mujeres and Beloved Playa Mujeres - both honored with TripAdvisor Travelers' Best of the Best award this year due to offering guests a complete experience of world-class service and luxury amenities. The service was outstanding, the food was delicious and the resort was super clean. It can be hit or miss. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. The rooms were spacious and clean. Peek behind the bedroom curtains and it's pretty unsettling. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. The only downsides were those completely out of the Excellences control: seaweed and the commute back to the airport. Photo Gallery | Excellence Riviera Cancun Excellence Riviera Cancun : FULL TOUR & REVIEW! - YouTube We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your holiday destination and for taking the time to share your feedback with the TripAdvisor readers. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! I read hundreds of reviews on Google before selecting this hotel. Its a must-try if you like Asian food and was our favorite restaurant on the resort. Which popular attractions are close to Excellence Riviera Cancun? Taxis in hotel zone are safe If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. However, the food is below average. This comes in the form of private pool areas, a specific area on the beach, some of the restaurants and bars are Excellence members only. And here is the next complaint in our review. Amazing resort, unparalleled service, and some tips before you head out. Excellence Riviera Cancun: Relaxing Get Away - Read 24,088 reviews, view 26,116 photos, and find great deals for Excellence Riviera Cancun at Tripadvisor The housekeeping team was super-efficient. He got people to join activities they wouldnt have. COVID Safety: We are vaccinated, so felt safe traveling. There were plenty of activities you could enjoy or be a part of. So what keeps us coming back? All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. We also noticed that there was a large volume of staff working throughout the resort. The main steakhouse in the resort was pretty underwhelmed by this offering. The Mile Spa is a solid offering. If youre not too fussed about the price of the treatments. Masks are required on flights and airport. Our commitment is to make every guest experience, as exceptional and unique as it can be. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The pork was so succulent and delicious. Again this course is on the premium side and can cost up to $300 for around. We had the very best time at this resort. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Gonzalo and Julio were awesome! The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. There is a golf course located right next to the resort. Its the perfect spot for a romantic dinner. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. As you pull up to the hotel a bellhop will be on hand to take your bags. The test was fast and easy (its the stick in nose test). Bike ride is a great escape from this great escape. Kind of a let down. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. We look forward to welcoming you back in a heartbeat. Share. The Excellence Collection Rewards - Excellence Riviera Cancun Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; Only two of the pools are heated and these are only heated in the Winter. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. We really enjoyed the butter chicken and the onion bhajis. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. You can also put your name in to return later and get a drink or enjoy the live entertainment. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. Excellence Riviera Cancun | Best All-Inclusive Honeymoon Resorts This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. The staff knew exactly what we needed and got the job done. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Unfortunately we were too stressed out to remember names, so all we can say is, "Thank you, Excellence. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Excellence Riviera Cancun - A Comprehensive Review It has been a pleasure having you with us and we look forward to hosting you back soon. Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. When we stayed there was tequila, rum, vodka and a bottle of red wine. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay. The service is great, and the grounds are beautiful. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. Package deal Contact accommodation for availability. Federal 307 Chet-Pto. We hope to come back in the next few years! Excellence Riviera Cancun - Adults Only All Inclusive Beachfront property in Puerto Morelos with spa and beach bar 9.4/10 Exceptional 1,069 verified Hotels.com guest reviews See all 1,069 reviews Property highlights Free breakfast Free parking Pool Free WiFi Gym Air conditioning $605 Price available on 3/13/2023 Carr. We also use third-party cookies that help us analyze and understand how you use this website. Secrets resorts All your questions answered! The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. We are very delighted to read that you enjoyed every moment throughout your stay with us and we were able to surpass your expectations in all areas. Yes, free parking is available to guests. A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. I would recommend you go there, much better value. Our second time staying at an Excellence resort. Bottles of spirits are also included in your room. Whatever choices you might want, you will have it when you are here. Arrl nem is beszlve, hogy az ti cl jnius . 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. One of the daily activities that are on offer is a guided bike tour of the local area. Please see our partners for more details. Basmati (Indian), also well done. Please, receive our warmest regards from The Excellence Collection. Plan to use the bathroom before leaving, because there is nowhere to stop along the way! These are usually put up throughout the resort and be sure to ask in the spa if not. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. Offers; Suites; Deluxe Airport Transfers; Resort Map; . You'll start with the ruins, where a local guide will show you around, followed by a trip out to the cenote in the middle of the jungle. 4th visit, felt very safe - Review of Excellence Riviera Cancun, Puerto Please, receive our warmest regards from The Excellence Collection. Overall the room was nice if not a little bit dated. This is the first time pool temperature has ever been a problem, and is likely related to the low levels. And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. He interacted with every person in ever activity we did and made sure we were well taken care of. Excellence Riviera Cancun - UPDATED 2023 Prices, Reviews & Photos I would recommend getting more comfortable/soft sheets. This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. That combined with all the staff wearing masks makes communication a little more cumbersome compared to past trips. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price Overall the food selection was wide and of good quality. 11/10 rating. The pools are kept very clean, we noticed the staff doing tests on the water every night. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. Excellence Playa Mujeres - Oyster.com The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. Stocked Mini-bar with all of the goodies you could ever need. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The staff at ERC are nothing short of amazing. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. The Excellence club has a range of benefits that are included in your package. Federal 307 Chet-Pto. The entire staff at the resort wore masks the entire time. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. The room is spacious with a King-sized bed, living area, Jacuzzi, and a balcony. The local town of Puerto Morelos is right next to the resort and definitely worth a visit. - Dinner: Food and service is great everywhere like always. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. The front desk already had our test scheduled based on our departure time when we checked in. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. Unfortunately it makes enjoying frozen drinks a little bit of a problem. Contact us for more information and details about the packages and options available. It means so much when it comes from our guests. Excellence riviera cancun or Finest playa mujeres? : r/cancun - reddit The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. Excellence Riviera :: Couples Only Cancun Resorts - Playa del Carmen All of the team members go above and beyond for service. We managed to make it to the ocean once but it took a little liquid courage to do so. They no longer give you menus at the restaurants, probably for safety. The resort is beautiful and so well maintained. Already have reservations to return again. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. Its a really strong drink offering. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. We tend to have pretty high standards and they were all exceeded. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. I thought that would annoy me, but it was not an issue at all. Six meandering pools wind through their grounds. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. Flavors & Spirits | Excellence Riviera Cancun However, guests are not required to wear a mask anywhere, but there is space available everywhere. 18+. It is mandatory to procure user consent prior to running these cookies on your website. All the activities were well done, but out of the pack Gonzalo and Julio were on top. Excellence Riviera Cancun: Beautiful, high quality resort with welcoming staff - See 24,088 traveler reviews, 26,116 candid photos, and great deals for Excellence Riviera Cancun at Tripadvisor. Excellence Riviera Maya excellent. Wonderful!The focus is on keeping you safe. Always one of our favorite restaurants when we visit Excellence resorts. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. Review of Excellence Riviera Cancun Reviewed March 18, 2011 First, the good. Other than requiring masks the Cancun airport was operating like it always has. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection. Ensuring proper protocols are in place. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. Our driver wore a mask and we did too in the enclosed space. All of the shows were amazing. Yes, Excellence Riviera Cancun offers airport transportation for guests.