Waste of time phoning them, recommend seek refund via Credit Card Provider. try calling 404 828 4900 phone number for the ups head office. You should always keep your Nike shoe box just in case you need to consider a return, exchange, or warranty. You are looking for information about who to contact with your Amazon lost package refund claim. Nike Return, Refund, and Exchange Policy - ReturnPolicy Despite proof that Nike received it 10 working days ago on Yodel app via Nike return system they deny receipt and insist that until receipt they cant refund and even then it will be weeks away. 51 min ago If the package was delivered by a carrier like UPS, FedEx, or the United States Postal Service, you may also want to contact the carrier to file a claim. Find proof of the value of the item, if possible. Basically, they open up a tracer investigation with FedEx in hopes to locate the package. Rather than looking into them or investigating, it is much easier for them to replace or refund your item. Print your order order barcode or have it ready on your mobile device, You can also have your order number ready if you do not have the order barcode, You can then return your items or start an exchange and find what you want in the store, Select the items or order you are returning, Select either UPS pickup or QR code labeless shipping, Go to your order by entering in the email you use for the purchase and the order number. As a buyer this is fantastic and really helps to create a stress-free shopping experience. Products purchased on the Nike or Converse website can be mailed back to Nike. I came home to track the package on UPS.com, whose status was scanned as "DROPPED OFF ON PORCH" or something very similar to that. We will navigate the phone tree and hold the line for you. You can keep it, you can toss it in trash or you can gift it to someone else. Press J to jump to the feed. FBA Reimbursement services like GETIDA can help you make sure you arent owed any money from Amazon. Starting from a small company, Nike has grown into one of the largest sports and athletic brands in the world. Watch the footage if an expected package is nowhere to be found. Nike lost my order and is not refunding me : r/Nike - Reddit By signing up, you agree to our Terms and Conditions and Privacy Policy. You can check this by signing in to Nike and then navigating to the order history section of your account. You canreturn an item to Nike without the box, but it depends on the item you have purchased. The shippers are defensive, won't admit that something was dropped at the wrong address, and won't provide a reimbursement without the original shipping paperwork (which as the receiver, I didn't have). Regardless, all missing packagesfor whatever reasonare handled this way. Called Nike and asked for a refund today. Nike may be able to help you in other ways, such as providing you with a discount on your next purchase. If you seriously suspect you've been hit by a porch pirate, and something was stolen from your stoop, call the police and file a police report for the stolen package. If you are fine with being in the dark until the 2 week investigation is over, Elite Services shouldnt be a problem for you. What happens during this process if you are an Amazon seller. When packages do go astray in the mail, it can lead to costly consequences for sellers who must appease their anxious customer and . However, when the company was first founded in 1964, they were known as Blue Ribbon Sports. For example, if the package was being sent internationally, its likely that the carrier wont refund you if its lost. P.S. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund. Make smart shopping decisions, know your rights, and solve problems when you shop or donate to charity. TheNike return policyspecifically states that they do offer returns and exchanges without a receipt. Muhlenberg PA 19605. By continuing to use Pastebin, you agree to our use of cookies as described in the. You will have to return it to the original store and request your refund. Social media and advertising cookies of third parties are used to offer you social media functionalities and personalized ads. [Here's what you can do]. UPS has different policies for lost or stolen packages depending on whether your package was shipped in the US or internationally. The lady I spoke with said that UPS is ready to offer reimbursement for my lost item, but that the repair depot has to file the claim. Contact us by clicking 'Contact Us Now' on this page and have your proof of postage handy. In the event that your package is lost or seized we will reship at our expense. You also get your choice of return method with more flexibility if you are a member of Nike. I'm not losing more time with them. Heres what you should know about the Nike return policy: The first thing to know is that you have 60 days to return your items to Nike. If your order is over $500 (35k INR), they will create a ticket and escalate it to the Elite Services department who is responsible for investigating high value orders. Either way, its important to understand what went wrong so you can make sure you dont have the same issue moving forward and mitigate any Amazon claims from the outset. If you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error. So basically I have paid $179.29 for nothing. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund. We'll process your return and issue a refund to your original form of payment. If you have the packages tracking information, you can use it to try to locate the package. Another option is to call their customer support and be issued a Nike gift card. To get more information or amend your preferences, click the More Information button or visit 'Cookie Settings' at the bottom of the website. Some of the best reviews come from customers who had a concern or issue addressed in a positive way. Wherever or whoever has my lost/stolen shoes are I hope you are in the hands of a owner that shows love and compassion. You can still go for a partial refund (items missing), but your claim will go through the same process as Did not arrive because they will think that some items were stolen, not a warehouse error. If a buyer contacts you in the way listed above, youll first need to find out all you can about their shipment. Postal Inspection Service. We'll send you an email to let you know we've issued the refundit may take up to 10 additional days for the funds to show in your account. | 2.87 KB, C | If you use a 3rd party logistics company youll have to coordinate with them to find out if the package has been shipped and whether they or the shipping company, are responsible for the lost package. Because reputable online businesses want happy, returning customers, they make returning something almost as simple as buying it. If your package is stolen, you need to report it to the shipping company as soon as possible. This accounts for in store, online, and exchanges. Where Is My Refund? | Nike Help In some cases if your stuff is damaged or stolen, you can get a refund. We advise increased diligence, even with the pandemic winding down. This content is provided as is and is subject to change or removal at any time. If you take it to a Nike store, youll receive in-store credit for your next purchase, or you can choose to exchange the gift for another item. Product prices and availability are accurate as of the date/time indicated and are subject to change. You have up to 30 days from the date the carrier marked your package "delivered" to contact us to start an investigation. To file a detailed report about a scam, go to. You can take them back to your local Nike store, do a special return for Nike Members, or do a guest return. If you have questions about theNike return policy, the best thing to do is get in touch withNike chat support. Youll be informed via email. You will be provided with the instructions for every possible scenario so that the entire process is less stressful for you. Opinions in comments that appear in this blog belong to the individuals who expressed them. Clearance items are also not eligible for the 60 day return. All rights reserved. You may not be able to get a refund for non-delivery. "My kids they love Jordans so I said I was gonna get me a pair . If your product is still the responsibility of a 3rd party seller or facility, you will have to send a message to your seller before submitting a claim to Amazon. Is the seller responsible for stolen packages? We wont post off-topic comments, repeated identical comments, or comments that include sales pitches or promotions. Once it has we'll drop you an email to confirm we've received your returned package and the details of your refund. DoNotPay will also help you compose your court statement that you should read when you appear in court. As the sender, recipient, or third-party, youll have 60 calendar days to file a claim for damaged or missing contents and up to nine months to file lost item reports. We think you are in {country}. If you have had a package stolen from your property, your first step should be to report the theft to your local police department. It is very simple: if you keep the package and the refund, it is legally theft.. After getting a refund, the package is no longer yours, and you are required to notify them that their package arrived, put reasonable effort into keeping it save (like not leave it on the street), and allow them to get it back (on their cost).. Aaron Rodgers Answers 'Diva' Question; ESPN Conflicting Reports on Packers Trade: Cowboys NFL Tracker Nike Reviews | Read Customer Service Reviews of www.nike.com | 5 of 176 They can reach out to the seller or the carrier to help figure out what happened. This refund will be issued in the form of GOAT credit to use on future purchases. However, if you can provide evidence that they didnt take the necessary precautions, you might be able to get your money back or at least get a new order shipped to you. This claim is subject to review and, if approved, can grant a refund or replacement. 12 min ago If you were a little too jolly with your holiday spending, here are some tips to help you pay down your credit card debt. You must have been so lonely and cold in the wild. De-selecting these cookies may result in you seeing advertising that is not as relevant to you, not being able to link effectively to Facebook, Twitter or other social networks, and/or not being allowed to share content on social media. Advertising cookies (from third parties) collect information to help better tailor advertising to your interests, both within and beyond Nike websites. COM no clue what that is When I called " said can not return my money and was also charged $119.98 from GETSLAUSYDERM. My first instincts tell me some punks . GETIDA Followers GET 50% OFF Sellozo - Grow Your Amazon Business! Nike asks you to accept cookies for performance, social media and advertising purposes. They also have plenty of retail locations which give you more options for exchanges. Postal Service, the shipper is responsible for taking precautions to ensure that their mail is delivered to the correct address and in a timely manner. So, if youre not home when your package is delivered, the delivery person is not liable for what happens to it.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[468,60],'sneakersopedia_com-large-mobile-banner-2','ezslot_10',111,'0','0'])};__ez_fad_position('div-gpt-ad-sneakersopedia_com-large-mobile-banner-2-0'); There are a few exceptions to this rule. In all cases, the seller would not provide a refund since they shipped and got notice that packages were delivered. You can checkif the carrier dropped off the package or if someone walked away with it. There have been several reports of Nike packages being stolen shortly after they were delivered to customers homes. Nike allows you to return items either online or in store. Nike has popular products, but what about their returns? The shipping company may be able to help you track your package, and they may be able to help you get your package back. But what happens if your package is stolen? Nike Customer Service. First, you can contact your local police department and file a report.