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Widow Hill Road If you receive an incorrect or faulty item, we will let you know whether you need to return the item to us and if you wish to exercise your legal right to reject the item you must return it to us. Simply return your item(s) and reorder for a replacement. You will need your order number and email/last 4 digits of your phone number. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. You can generate a returns label from our website, attach it to your parcel and then send it back to us. If you're cancelling your contract with us but have already received your order, you'll need to return the item (s) to us, see how to do this below. We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). You dont need to remember to keep your proof of postage its all digital! With loads of styles landing each week and regular trend updates you can be sure to get the latest. We have printer-less options too if you dont have a printer! You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. The value of any items returned will be deducted from your outstanding balance, you should continue to make any payments that are due for the remaining instalments. Well be sure to keep you updated and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Om van de volgende voordelen te genieten: https://www.boohooman.com/us/oversized-palm-shirt-and-swims/BMM38682.html, California Transparency in Supply Chains Act, UPS Access Point Express Saver Collection. boohoo Returns Portal | How To Return | boohoo UK We've gone paperless! You can return using the steps above. Find out how to return your item(s) at number 4. If your bank account is linked to your PayPal account it can take a further 14 days for this refund to hit your bank account - this is due to PayPal processing times. You'll then receive a refund as per the policy above, minus any charge for returning the item as specified above. *Extra 10% discount sent via email to new subscribers only. You may be liable for import and pay a custom duty charge for orders over the customs threshold. Once our checks are complete well refund your credit/debit card. If you paid via PayPal it can take up to 48 hours from receiving your refund confirmation email for the refund to show in your account. We've gone paperless! Sites-boohoo-EU-Site You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. Please wait 14 days before contacting us about your refund if you havent heard from us yet. Returns are FREE for premier customers. Select your preferred return option (Print returns label at home or in store options). Items must be unworn, unwashed and unused with the original labels still attached. Youll find these alternative methods below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. Tell us what you are returning and why. Select your preferred return option (Print returns label at home or in store options). Returns are FREE for premier customers. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Afterpay for the items that you have returned. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. A returns charge of 2.50 per parcel will be deducted from your refund amount. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Were really sorry to hear that youve received an item thats not in perfect condition. Om van de volgende voordelen te genieten. If youre cancelling your contract with us but have already received your order, youll need to return the item(s) to us, see how to do this below. Simply return your item(s) and reorder for a replacement. We've gone paperless! Returns are an extreme hassle to deal with. Once our checks are complete well refund your credit/debit card. *Extra 10% discount sent via email to new subscribers only. You must obtain proof of postage just in case your order is lost on its way back to boohooMAN. 2. I can't see the refund on my bank statement. For International returns you will need to pay for your return, you will need to generate your returns label via the portal. If you paid for your order with a gift voucher or store credit, this will be credited back to your boohoo.com account. 1. DUTY AND TAX FOR ALL EU DELIVERIES WILL BE PAID FOR BY BOOHOO. blocking them. You don't need to remember to keep your proof of postage - it's all digital! You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. 3. We dont offer exchanges right now. If its been 14 days, well get this looked into for you ASAP; just head over to our Contact Us section with the below information. By subscribing, you agree to receive marketing communications from boohoo by email. Our team will make sure all is in order and authorise your refund - this could take us up to 3 days once it arrives back in our warehouse. Pay for the postage and print off your label. If you have already paid your invoice or the value of your return is higher than your outstanding balance, then you will receive a refund from Klarna for the items that you have returned. blocking them. All rights reserved. Graphic Tees. Unfortunately we cannot accept returns after this time. You are using an unsupported browser or your browser might be in the Compatibility View mode, Your cookies are disabled. You wont be able to attach an image of the proof of postage just yet (unless youre contacting us via WhatsApp) but make sure you have one ready for when you receive a reply from us. boohoo ROI returns are FREE and easy and can now be made via our customers local Parcel Connect store. Underwear and swimwear can only be returned if the hygiene seal has not been removed. Returns and Refunds - Boohoo EU Select your preferred return option (Print returns label at home or in store options). A typical refund will take up to 21 days, thats 14 days you returning and us processing it, with up to 7 days for it to make its way through the banking system. No packaging, no problem! Copyright 2022 boohoo.com. Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, + your banks handling time. By subscribing, you agree to receive marketing communications from boohoo by email. Returns FAQs We have printer-less options too if you dont have a printer! 4. I have received a faulty or an incorrect item, would there be a charge to return? *Extra 10% discount sent via email to new subscribers only. 2. You'll get an email once we receive your returned item. Login to our returns portal by clicking the Start a Return button. No packaging, no problem! Simply choose the locker thats most convenient for you - whether thats close to home, work, gym or another place you frequently visit. Post if off! For hygiene reasons, we cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. letter-spacing: 10px; boohooMAN Reviews | Read Customer Service Reviews of www - Trustpilot 4. Returns are FREE for premier customers. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). There is no returns label in my parcel, how do I return? BB10 2BQ. If your items dont make it back to us, youll need to open a dispute with the carrier. Ive paid with Zippay How do returns & refunds work? For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. To experience the full world of Boohoo, please enable these or check whether another program is Log onto your Portal here . We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your refund. Shorts, I . Print returns label at home or in store options. Our percentage off promotions, discounts, or sale markdowns are customarily based on our own opinion of the value of this product, which is not intended to reflect a former price at which this product has sold in the recent past. There are a couple of other ways to cancel your contract with us. boohooMAN is a global online fashion retailer offering thousands of styles across menswear so that you can stay ahead of the trends. This two week period starts from the day after you receive your order (or from the day after you receive the last item of your order). Returns via the portal are fully tracked. 4 Once you have processed your return in the portal, you're ready to post it off You'll get an email once we receive your returned item. Read Customer Service Reviews of www.boohooman.com - Trustpilot Please note, that returns will be made at your own cost. You can cancel your contract here. For USA, Canada, Australia and New Zealand customers please return items your item(s) to us within 30 days of receiving your item(s) and remember to get in touch before returning. All returns are quality checked items should be returned in a new and unused condition with labels attached and wherever possible sent back in the original packaging. If you decide to keep one of the items, you need to pay for delivery. You may be liable for import VAT (normally applied to goods over 15) and pay a custom duty charge (if your order value is over 135). Please note, we cannot offer refunds on cosmetics and pierced jewellery or on swimwear and lingerie if the hygiene seal is not in place or has been broken. If you've returned items from an order paid for with Klarna, and you're near the end of your invoice period, we'd recommend extending the deadline to avoid payment charges, this can be done by contacting Klarna or via the Klarna app. Please contact us via the help page contact us form stating the order number or tweet us @boohoo_cshelp ,with further details of the issue within 30 days of receiving your order. 90z Revival, We try to process returns ASAP but some refunds can take up to 14 days to be processed + your banks handling time (up to 7 days). parcel to be delivered back to our warehouse and processed. boohooMAN Returns Reviews | Read genuine reviews on boohooMAN returns Whether you're on website or app, just flip the switch! Items must be unworn and unwashed with the original labels attached. For all other International customers, please return unsuitable items within 30 days of receiving your item(s). For all other International customers, please return unsuitable items within 14 days of the date you receive the parcel. boohooMAN is a global online fashion retailer offering thousands of menswear styles so you can stay ahead of the trends. 3. Well make sure to keep you in the loop and send you an email as soon as your parcel arrives back at our UK returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal. OUR RETURNS POLICY If you receive faulty goods, you may also have a right to return these goods and to ask us to repair or replace them or get a refund. For some banks and credit cards your refund can show on the same date as the original purchase, sometimes it can also show as the same transaction. By enabling them, you are agreeing to our. Shorts, We're sorry to hear that you've received an incorrect or faulty item. If this happens to you and you think weve made a mistake, you can Contact Us and we will discuss the matter with you further. Boohoo MAN US By subscribing, you agree to receive marketing communications from boohoo by email. Click here to start a return. If your items dont make it back to us, youll need to open a dispute with the carrier. Copyright 2022 boohoo.com. Returns and Refunds - Boohoo NA For International returns (inc Channel Islands & Isle of Man) you will need to pay for your return, you will need to get your returns label via the portal. Returns and Refunds | Boohoo Underwear and swimwear can only be returned if the hygiene seal has not been removed. Items must be unworn and unwashed with the original labels attached. There will be a charge for returning the item to us at a fixed amount of 1.99 which will be deducted from the amount to be refunded to you. Log onto our portal here. We'll dim the screen throughout the website and remove images where possible for a lighter, faster experience. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Items must be unworn, unwashed and unused with the original labels still attached. Returns via the portal are fully tracked. Please note, we cannot offer refunds on pierced jewellery, cosmetics & fashion masks or on swimwear if the hygiene seal is not in place or has been broken. boohooMAN US returns are FAST, TRACKABLE & COST EFFECTIVE using the returns portal, For International returnsyou willneed to pay for your return, you can find out the postageprice in the portal oryou willbe asked to download a returns label and pay for postage atyour local post office. Once you have processed your return in the portal you're ready to post it off! Once you have processed your return in the portal you're ready to post it off! (These need to be unworn/unwashed/unused and with original tags) Pierced jewellery cannot be returned for health and hygiene reasons, unless in a sealed and unopened packet. Sites-boohoo-NA-Site You don't need to remember to keep your proof of postage - it's all digital! One of our customer service agents will be more than happy to look into this for you. 1. below: Write to us via post: boohoo, PO Box 553, Burnley, BB11 9GD. blocking them. 3 Select your preferred return option Print returns label at home or in store options. You will need your order number and email/last 4 digits of your phone number. One of our customer service agents will be more than happy to look into this for you. Make sure you keep your proof of postage! We would like to show you a description here but the site won't allow us. Your refund is on its way. Items must be returned within 28 days of receipt. You have 30 days to cancel your order because you have changed your mind. We'll refund your delivery charge if you return all of the items from the order and cancel your contract with us within 14 days for any countries within the EEA. Post if off! Please use the address label or QR code provided, any handwritten address labels will cause delays with your refund and may mean you need to pay import VAT and a customs duty charge. returning. 3. Hear about exclusive offers, get early access to collabs & quicker checkout. Using your own method of return may cause delays in your refund and you may be liable for import VAT and a custom duty charge, if returning internationally. See our, On dirait bien que vous nous rendez visite sur. On dirait bien que vous nous rendez visite sur. here, and a member of our team will look into it. There is no returns label in my parcel, how do I return? With just one click you can reduce the energy used by this website. Cargo Pants, Confirmation; Please complete the required fields to help us retrieve your order details . .b-ngvip-title { Post if off! To experience the full world of Boohoo, please enable these or check whether another program is Your browser's Javascript functionality is turned off. boohoo aren't able to extend your invoice. You don't need to remember to keep your proof of postage - it's all digital! 1. On receiving your return the next step is for us to check the item(s). We cannot offer refunds on pierced jewelry, beauty products & fashion masks or swimwear & underwear if the hygiene seal is not in place or has been broken. Once you have processed your return in the portal you're ready to post it off! You'll get an email once we receive your returned item. You will need your order number and email/last 4 digits of your phone number. Unfortunately we cannot accept returns after this time. You can unsubscribe at any point. Please turn it on so that you experience this sites full capabilities. refund your credit/debit card. Unfortunately we don't offer an exchange facility. Boohooman Returns Portal - TechHapi You will need your order number and email/last 4 digits of your phone number and let them know which item you're returning and why Choose to return at your local Post Office Then print a returns label or get a QR code for your phone Please turn it on so that you experience this sites full capabilities. You've got 28 days to send something back to us from the day you receive it. You will be charged per parcel you return, if multiple returns are made on the same order, additional fees will apply. Hoodies, You will need your order number and email/last 4 digits of your phone number. Returns and Refunds - Boohoo ANZ Please dont use any faulty items after finding the fault, or we may not be able to provide a refund. Once you have processed your return in the portal you're ready to post it off! Youll find these alternative methods Swim Shorts, Or simply return your items to the following address within 45 days from the date you received your parcel. For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. A typical refund will take up to 14 days + your banks handling time. If you have received a faulty or an incorrect item, please contact customer services clickhere. Just pop your items in something non see-through, sealable & waterproof. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued. Using your own method of return, refunds will only be processed once the items have arrived to our warehouse and If your items dont make it back to us, youll need to open a dispute with the carrier. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Returns Policy | Returns Portal - boohooMAN 2. Simply return your item(s) and reorder for a replacement. Returns Policy at boohoo.com For USA, Canada, Australia and New Zealand customers please return items within 28 days of the date of delivery. Make sure you keep your proof of postage! On average a Klarna refund will take up to 15 days: 14 days to be returned, checked and processed, with an extra day for your invoice to be updated.