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A password will be selected by the parent/guardian of the child. :D. I understand that. Offer or its parts may be changed or revoked by Holland America Line (HAL) at any time. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. It is not that unusual to be given incorrect information by HAL customer service reps. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. The time to reserve your desired stateroom, suite and dining preference is now. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. No. Personal checks are not accepted on board. Onboard Credit expires at the end of the Eligible Cruise and may not be used in the casino or on any other specified fees or items. Immigration and administrative rules may require the vessel to collect and safeguard guest passports and guests to complete landing cards prior to some ports of call. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. Customs officials will not be available at the ship during check-in to register valuables. 5 Things to Know About the Holland America Line Credit Card Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. Additional communication instructions can be found on board the ship in your stateroom information directory. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Thus you have fewer receipts to check at the end of the cruise -- this is great for longer cruises. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. 19952023, The Independent Traveler, Inc. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. As we mark this historic milestone, we want to extend our gratitude to you for an incredible 150 years of continuous support sharing the tradition of travel. View Details. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). Please see the following important information about your luggage tags. Motion sickness medications are available for purchase onboard. Make the Most of Onboard Credit | Holland America Line Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship. A 3% service fee will be added to your onboard account for all cash advances. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. charges on our account, including hotel service charges, were reduced by any OBCs that are posted on our account. We didn't have it, but my in-laws, who are gifting us the cruise, covered it for us. You will claim your luggage when you arrive at your final airport destination. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic I still think it is too much, though. This isn't our first cruise together. Please Note: This online procedure must be completed prior to your sail date. Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Please contact us or your travel advisor for more information. Where do they come up with such a ridiculous figure. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. You can also use your OBC for laundry service, Bingo, bar events (classes, wine tasting, bar crawls), cooking class (someone just posted that they cost $65! Holland America Line Extends Military Onboard Spending Money I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). You can make a difference in the following ways: Holland America Lines youth activities program Club HAL offers an array of entertaining events for kids and teens ages 3-17. For more information, consult your Customs Agency. Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. Have It All Early Booking Bonus Offer (Early Booking Bonus Offer) is available for a limited time, on a first-come, first-served basis, to the first guests who make a new booking in connection with the Early Booking Bonus Offer while it is available. Holland America Line Extends Military Onboard Spending Money Offer to Canadians; Now Includes First Responders and Healthcare Heroes for Select Cruises It is also a good idea to bring your prescription for eye glasses or contacts. Shore Excursions are available for purchase online until three days prior to the sailing. Please Note: There are restrictions on consuming alcoholic beverages brought on board the ship; please refer to the ALCOHOLIC BEVERAGES BROUGHT ON BOARD section. The provider simply wants to make sure you have enough available credit to cover your reserved charges, which, in this case, would be the 'average' daily on board charge per person. 2016 and thereafter, the legal drinking age onboard will be 18 for voyages which depart from and return to Europe, China, Hong Kong, Singapore or Taiwan, and the legal drinking age onboard will be 20 for voyages which depart from and return to Japan. Discover timeless treasures and encounter captivating cultures. In our case, we always take the refund in cash to avoid losses due to currency conversion. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. You will have just 1 receipt showing up on your shipboard account. Dining venues vary by ship. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Purchase a Surf plan. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. Shops On Board: A world-class shopping experience is just steps away. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. I'd been darn annoyed if cruise fares started to climb because the paying customers were covering costs of the people who couldn't pay their bills at the end of the cruise. Please print out Express Docs including Boarding Pass prior to your sail date. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. I don't have a problem with a hold for prepaid tips. With autotips, shorex, drinks, etc., I don't think $60 per day per person is over the top, and as I've said, holds are standard practice in the travel industry. Correct -- no savings. Even through two hurricanes. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. A nonrefundable Service Charge of 18% of purchase will be automatically added to optional purchases of beverage packages, drinks, dining room and specialty dining, private events, and other elected products, services or amenities provided to guests that are not included in the Cruise Fare. Or please visit royalwed.com. Every cruise ship I'm been on has a cash machine and I've never seen it down. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. Want to read your email, catch up on the latest news and check your finances? (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Upon embarkation, please make sure you watch the Safety Video on your stateroom/suite TV. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. No exceptions will be made. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. However, if you take out or bring into the United States more than US$10,000, you are required by law to file a report with the U.S. Customs Service. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. It's not a deposit, but they do hold the funds on your card. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. For further information on our relationship with airlines, please refer to your Cruise Contract. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. There is no charge to your credit card. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. many ports taxi lines can be long and distances to private transportation can be lengthy. party to be disembarked in a non-U.S. port. book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. Casual dining is available in the Lido Market every night. Hope all HAL ships will soon have this. Your seating assignment will be noted on your guest card upon boarding. Holland America Line assumes no responsibility for the items listed above. Cruise lines are no different. Elite Beverage Package has a daily limit of 15 beverages, which includes all beverages priced at US$15 or less and beverage service charges. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. Purified or distilled water in factory-sealed containers (including plastic containers) for use in conjunction with medical device(s) are allowed in checked luggage and must be packed with the device(s). Plus, I do not think they really want to take the time to check each account onboard to enforce the restrictions HAL places on some OBC. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. Crew Appreciation: Receive prepaid stateroom gratuities on board. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. In order to Travel Well, international travelers should contact their physicians, local health departments, or a travel medicine clinic at least six to eight weeks before departure to receive current health information on the countries they plan to visit, to obtain vaccinations and preventative medications as indicated, and to address any other special needs. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. It happened to us once and we were very glad we had enough until getting reimbursed back home. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. No additional deposits will be due until final payment. We welcome you to consult with your Image Creators for all your photographic needs.