© 2020 Jobs2Careers. Sanford, NC, US 1 month ago Be among the first 25 applicants. Deliver for a few hours in the mornings, every night, or just on weekends—it's up to you. on career page. Reports customer feedback to management Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changes Generates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory records Assures proper invoicing of accounts by verifying computer-generated invoices Provides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitors Schedule loads as required Maintain updated reports to ensure all loads are empty and closed Resolve refused product, over, short and damaged (OS&D) orders Follow attendance policy, show up for work on time and ready to work assigned shift Perform other duties as required and assignedQualificationsQualifications & Experience:* High school diploma or general education degree (GED) 0-2 years of related work experienceKnowledge, Skills and Abilities:* Ability to work in a fast paced environment Ability to handle multiple tasks at the same time Flexibility and initiative Experience working with challenging customers Excellent communication skills Strong problem solving skills Understand the specific needs and requests of customers, the nature of their product and storage and handling needs Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor Knowledge of Warehouse Management Systems Knowledge of Microsoft Office Suite Desktop computers Accurate typing and data entry skillsPhysical Requirements:* Requires the ability to sit for long periods of time, with frequent interruptions Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending Requires manual dexterity with normal hand and finger movements for typical office work Talking, hearing, and seeing are important elements of completing assigned tasks May require travel by automobile and airplane up for business May require a visit facility operations in temperatures at or below freezing May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds Requires the use of various electronic tools Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive managementAmericold is an Equal Opportunity/Affirmative Action EmployerEOE/AA M/F/D/V DFWAs a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. OverviewAmericold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools and retail outlets such as grocery stores. Apply on company website. Americold Logistics, LLC (2) 3DFS (1) Seqirus A CSL Company (1) The Door Store of America, Inc (1) Rexnord (1) LCI (1) Ingersoll Rand (1) Future Unlimited , Inc. (1) McDonald's (1) Boone Brands (1) MAS US Holdings Inc. (1) Americold (1) East Coast Firewood, LLC (1) Experience Level. Profile: A tech-savvy problem solver who can multitask to repair a variety...Do you thrive on providing a positive customer experience?