In order to maximize the beautiful waterfront views for our Resort guests, we do have a number of Bay View guestrooms on the Club side of the property. Also includes overnight valet parking.Enjoy live music from Thursday - Saturday on the A&O Kitchen+Bar Patio while savoring in the best hand crafted cocktails, craft beers and coastal-inspired dishes. Thank you again for sharing your … Needless to say, I will not stay there again or recommend it to anyone in the future. Five stars!Thank you for sharing your five-star experience, Robert! The facilities are clean and comfortable. We look forward to welcoming you back to the Resort and Newport Beach.We stayed for a week at the beginning of August 2018. You don’t get this kind of service anymore even at other well regarded hotels. I would go back.
We are happy to hear that you enjoyed your stay, as well as those extra touches, including breakfast at Waterline. Unfortunately the follow up was equally disappointing...no effort was made to contact me even though I personally passed a message with 2 staff members to kindly meet the GM to say hi and thank him for my stay. As you mentioned, both the Balboa Bay Resort and Balboa Bay Club are located on the same property. Thank you for sharing your Balboa Bay Resort experience, visit4yourself! The room we had was amazing. in saying this, most of the other staff were very helpful, and good at what they did. The pool is pleasant - the food there is tasty - the only thing I could suggest there is linen napkins and real silverware with certain food items. I'm so happy to hear that our team's level of service helped to make your stay a five-star experience. Everyone was nice to us and I felt pretty welcome. We were helping our son move from the UK, and were looking for a base near Huntington Beach. As you mentioned, both the Balboa Bay Resort and Balboa Bay Club are located on the same property. We are happy to hear that we not only met, but exceeded your expectations! Please see our partners for more details. The food was okay but it wasnt amazing at the main restaurant but the Waterline restaurant had good breakfast. In short, the hotel needs to improve its management...and training. I definitely recommend the place although it is pricey. The Balboa Bay Club is a private club with 70 years of history within the Newport Beach community. It was even more disappointing as I was hosting another hotel manager who...to say the least...was equally not impressed by the poor service.
We hope that your travels bring you back to Newport Beach, so that we can welcome you back to the Resort. The rooms were large and clean and didnt not lack anything such as slippers coffee machine or other useful stuff. Taxes and fees that are shown are estimates only. An incredible resort! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.Sam_El_Rabaa, General Manager at Balboa Bay Resort, responded to this reviewThis response is the subjective opinion of the management representative and not of TripAdvisor LLC.Review tags are currently only available for English language reviews.This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.Sam_El_Rabaa, General Manager at Balboa Bay Resort, responded to this reviewThis response is the subjective opinion of the management representative and not of TripAdvisor LLC.This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.Sam_El_Rabaa, General Manager at Balboa Bay Resort, responded to this reviewThis response is the subjective opinion of the management representative and not of TripAdvisor LLC.This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.Sam_El_Rabaa, General Manager at Balboa Bay Resort, responded to this reviewThis response is the subjective opinion of the management representative and not of TripAdvisor LLC.This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.Sam_El_Rabaa, General Manager at Balboa Bay Resort, responded to this reviewThis response is the subjective opinion of the management representative and not of TripAdvisor LLC.Everything was really good! That would be a huge welcome upgrade. They include an automatic tip and although we ordered a lot of food and drinks for our party, the orders were usually wrong, late and sometimes...didn't come at all. Balboa Bay Residences are located near a handful of public, 18-hole golf courses that will take simply your breath away. Thank you for sharing your Balboa Bay Resort experience, Mina.