Your friendly team at Citadines Rochor Singapore sincerely thanks you for taking time to leave this heart-warming review. With regard to your feedback on the absence of cleaning service during your 02 nights’ stay, we note you made your “Staycation Promotion” package as our revered Ascott Star Rewards member. All of us are truly grateful to you for sharing your experience with our service and we are certainly heartened to learn you shall be staying with us again when the situation stabilizes. Your team at Citadines Rochor earnestly looks forward to welcoming you and we invite you to contact us if there is anything we may assist with your future stays at our serviced residence as we would be most glad to be of service to you. No daily housekeeping service 2.
I very much appreciate their magnanimity, especially in these dire times for tourism industry. It was indeed our pleasure to have been of service to you and assist with the cancellation of your reservation due to the unfortunate COVID-19 outbreak. Claim your listing for free to respond to reviews, update your profile and much more.This is the version of our website addressed to speakers of Prices are the average nightly price provided by our partners and may not include all taxes and fees. Citadines Mount Sophia Singapore Selegie, Singapore (0.3 miles from Tekka Place) Citadines Mount Sophia Singapore is a stylish hotel located a 10-minute walk from Little India and Little India, Bugis and … Which languages are spoken by the staff at Citadines Rochor Singapore?The staff speaks multiple languages, including English, Chinese, and Malay. Thank you. Kind regards, Cynthia Lim, Manager, Social Media and Partnerships New hotel recently opened. Phone calls are often not answered 4. We value our guests’ experiences and customer satisfaction, and we definitely want our guests to have a wholly comfortable and enjoyable experience when they stay with us. I will travel to Singapore and most certainly will make reservations at Citadines Rochor, once again.Dear dancing-freakundefined, Greetings! With your recent experience staying with us, all of sincerely hope you will make Citadines Rochor your choice accommodation whenever your travels bring you back to Singapore and you will recommend us to your family and friends. For tourists, convenience comes in the form of the Citadines Rochor Singapore Hotel, which sits right above the mall to make your visit feel more like home. This hotel was most probably a designated hotel used for both Malaysian citizens who were unable to return home due to locked borders, as well as returning Singaporeans to serve their mandatory 14-day Stay-Home Notice (SHN). The helpful staff gave good pointers for places to eat.
We area at your service and we invite you to contact us if there is anything we may assist with your future stays at our serviced residence. Every unit features a private bathroom and shower, air conditioning, a flat-screen TV and a microwave. The location is great and convenient with easy access to 2 MRT stations. Thank you for choosing our serviced residence for your recent holiday in Singapore and for your heartwarming feedback. My wife and I had a great stay in the one bedroom suite in this new hotel for these 10 days during our visit to Spore. We were notified by a letter from the management. However, we assure you the well-being of our guests and staff remains our top priority and we have implemented additional precautionary measures for guests on SHN, in strict accordance with the guidelines from the health authorities which include SHN guests undergoing 24/7 confinement in their rooms and having no contact with any of our guests or our staff during their stay. We took our own trash out of the room since day 1 of check-in. As we like to inform our potential guests of the facilities and services available at our property before they confirm their bookings, please allow us to share that information on our cleaning schedule is stated as “Limited housekeeping service” on our website and the “Confirmation of reservation” email sent to guests who make their bookings via our website will also state “Housekeeping service is carried out 3 times a week”. Dual-key apartments are available too, for those travelling in bigger groups. Located at the start of the ethnic enclave of Little India, Citadines Rochor Singapore is part of Tekka Place, an intersection point of contemporary living and 19th century heritage. Please accept our sincere apologise for the disappointment and discomfort caused to you when you saw 02 medical workers escorting a guest who was suspected to be afflicted with Covid-19 and please allow us to address your concerns.