(As noted by others) Hive often doesn't have an item in stock, but when you order online, you don't know until (in my case a week, I believe) that the item is backordered and not available for quick shipping. Rate this article. Hive needs to somehow control the quality of their delivery contractors in Boston. Hive Refer a Friend Support Contact Stockists Status Sitemap Delivery tracker My Hive Home Login Excellent service, prompt shipment and great communication via email from start to finish. In case you do encounter issues with using your online Hive Modern discount coupons, do not hesitate to contact customer service. Customer Support.

Even if you never used hivemodern.com promo codes before, it will be extremely easy if you follow these 3 simple steps. Staff…""Well, I am honestly not very shocked that no one has reviewed this place. In the end everything looks great, and I didn't have any major customer service issues. You can call Hive Modern at (503) 242-1967 phone number, write an email, fill out a contact form on their website hivemodern.com, or write a letter to 820 NW Glisan St, Portland, Oregon, 97209, United States. However, it turns out the delivery contractors use private contractors with their own vehicles.... Needless to say some poor schlubb had his truck break down at 7pm in a rain storm, a half mile from my place.I wish I had read through all the negative reviews of this company before purchasing. In the end everything looks great, and I didn't have any major customer service issues. These folks are the NICEST owners! Lots of metal, glass, wood tables, chairs, etc and unique(not tacky) sofas to go in your swanky new flat/apt/loft. Modern designer furniture from Artifort, Bensen, Carl Hansen, Flos, Fritz Hansen, Herman Miller, Kartell, Knoll, Vitra and more. And therefore... just another sham / scam in the "afraid new world" we're building.Hive sells some truly beautiful merchandise. I can't…""Okay, so, I just read all the poor reviews on Precision Countertops and wasn't very…" Terrible customer service, based on my experience I would NOT recommend ordering from Hive Modern Design. Buyer beware. On top of the 15% off the other retailers offered, Hive also gave Although it took 6 weeks for our table to be delivered, we were fine with that since we didn't have to pay , this is a great resource! (At least I think it was a person, they were about as helpful as a Russian Twitter account) The problem could have been fixed immediately with my credit union, but customer service is at the very bottom of their priority list. Delivery was ok, within the timeframe promised, but still quite long considering the cost and that I was eager to have my new furniture. And the website said nothing about this complexity before we made our purchase.Recently ordered some Blu Dot barstools from Hive. Well it turns out they aren't from Portland at all, instead they're just from the Internet.

I tried to shop from Hive not because of the relentless targeted adds that I get, but because I thought they were from Portland. I was able to time my purchase to get everything on sale, which is practically a necessity given that the manufacturers set the price of this style of furniture quite high. There were periodic updates on processing and shipping available on the account page, so that sort of helped. My efforts to reconcile the $1700 in erroneous charges were met with condescension and indifference by the person on the other side of the phone. If you are wondering how to amp up your service skills just like the agents you admire, here are five effective tips on how to show professionalism, patience and dedication to each customer you meet. Excellent service, prompt shipment and great communication via email from start to finish. Flat out, this store handles the small things without up charging you like other stores in the neighborhood. Terms of Service Incredibly bad service.

A large part of being a good customer service agent is remaining professional in the most difficult situations and learning how to respectfully represent the customer and company.

When I called Hive they did not stand behind their service - instead asked me to call the delivery service myself. That beats DWR that wanted over $100 to have an item 'delivered' to my place, about 8 blocks from their store. How do I access their devices? Newcastle Office Address: 4th Floor, Broadacre House, Market Street, Newcastle upon Tyne, Tyne and Wear, NE1 6HQ